Privacy Policy
We are committed to protecting your privacy and ensuring the security of your documents. This policy explains how we handle your data.
Privacy at a Glance
- ✓We never store your files permanently
- ✓Files are automatically deleted within 1 hour
- ✓No personal information required to use our service
- ✓All transfers are encrypted with SSL
- ✓We never access or read your document content
1. Information We Collect
Files You Upload
When you use our PDF conversion service, you upload files to our servers for processing. These files are:
- Temporarily stored on our secure servers during conversion
- Processed using automated conversion tools
- Never accessed, viewed, or read by our staff
- Automatically deleted within 1 hour of upload
Technical Information
We automatically collect certain technical information to ensure our service works properly:
- IP address (for security and rate limiting)
- Browser type and version
- Operating system information
- Conversion timestamps and file sizes
- Error logs (for service improvement)
Analytics Data
We use privacy-focused analytics to understand how our service is used:
- Page views and popular conversion types
- Aggregate usage statistics
- Performance metrics
- No personally identifiable information is collected
2. How We Use Your Information
File Processing
Your uploaded files are used solely for the conversion process you requested. Our automated systems process your files without human intervention.
Service Improvement
We analyze aggregate usage patterns to improve our service, fix bugs, and add new features. This analysis never involves examining individual file contents.
Security Monitoring
We monitor for malicious activity, spam, and abuse to protect our service and users. This includes rate limiting and IP-based security measures.
3. Data Security
Encryption in Transit
All file uploads and downloads are protected with SSL/TLS encryption, ensuring your data is secure during transfer.
Secure Processing
Files are processed on secure servers with restricted access and regular security updates.
Automatic Deletion
All uploaded and converted files are automatically deleted from our servers within 1 hour.
No Permanent Storage
We never create backups or permanent copies of your files for any purpose.
4. Third-Party Services
Analytics
We use privacy-focused analytics services to understand usage patterns. These services:
- Do not track individual users
- Use anonymized data only
- Comply with GDPR and privacy regulations
- Allow you to opt out at any time
CDN and Infrastructure
We use reputable cloud infrastructure providers that comply with industry security standards and data protection regulations.
5. Your Rights
Right to Information
You have the right to know what data we collect and how we use it (covered in this policy).
Right to Access
Since we don't store personal data permanently, there is no personal data to access.
Right to Deletion
Your files are automatically deleted within 1 hour. No action needed from you.
Right to Object
You can stop using our service at any time. We don't track or store user accounts.
6. International Data Transfers
Our servers may be located in different countries to provide optimal performance. When your data is transferred internationally, we ensure:
- Adequate protection through appropriate safeguards
- Compliance with applicable data protection laws
- The same level of security regardless of location
- Automatic deletion timeline remains unchanged
7. Children's Privacy
Our service is not specifically designed for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has used our service, please contact us.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page
- Update the “Last modified” date
- Notify users of significant changes through our website
- Continue to protect your privacy with the same standards
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@pdfconverter.com
Response Time
We respond within 48 hours
Data Protection Officer
dpo@pdfconverter.com
Legal Compliance
GDPR, CCPA, and PIPEDA compliant